Governance & Policies

Sovereign Lake Nordic Club > Governance & Policies

Society Documents

Club Policies and Procedures

  • Safe Sport Policies(2024) *Pending Approval- will be added shortly

Harassment Policy

Season Pass Refund Policy

  • All Season Pass refunds are subject to a $30 Admin Fee and are based on the number of available days you had to ski prior to your refund request. Not how many times you used the pass.
  • All Season Pass refunds are reviewed on a case by case basis. Individuals may only be entitled to a partial refund.
  • Season Pass refunds will be granted when provided with medical verification of an injury/illness.
  • Season Pass refunds will not be provided after Jan 31st of each operating season.

Day Ticket Refund Policy

  • There are no refunds for online or in-house day-ticket purchases. 
  • Date exchanges will be approved on a case-by-case basis or, will automatically be granted if the facility is forced to close.
  • The cost of day ticket purchases will not be refunded off the purchase of a Season Pass.

5 Pack Refund Policy

  • There are no refunds for 5 Pack purchases, these are considered Day Tickets
  • 5 Packs are only valid for the 2024-25 season. They don’t not transfer year to year.
  • These passes can be used at any time through the 2024-25 operating season.

Program Refund Policy

  • All Program refunds are subject to a $30 Admin Fee.
  • Program refunds will be granted if provided with medical verification of an injury.
  • Program refunds will be granted if unable to ski due restrictions such as Travel Restrictions or cancellation of Programs.
  • Program refunds will not be provided after Jan 31st of each operating season.

Lesson Refund Policy

  • All SLNC lessons MUST be pre-booked and paid for in advance due to numerous last-minute cancellations.
  • No refunds will be issued within 24 hrs of the lesson unless weather-related. See our Cold Weather Policy for details.
  • Cancellations will be considered on a case-by-case basis.
  • If weather-related, cancellations we will work with you to switch that lesson to a new date.